Privacy policy

Zenon LLC ("we/us/our") are committed to protecting and respecting your privacy.

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We the data controller is Zenon LLC, a company incorporated in USA with registered office at 31 Hudson Yards, 11th Floor New York, NY 10001

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided at the time of registering to create an account on our site, or requesting further services. We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our site uses certain cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies we use are "analytical" cookies (Google Analytics). They allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. You can change your website browser settings to reject cookies although this may impair the functionality of our website.

Where we store your personal data

All information you provide to us is stored on secure AWS cloud and servers are located in US only. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, or to use our service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

As transmission of information via the internet is not completely secure. We do our best to protect your personal data. We follow standard practices like data encryption in transit, SSL, SHA256 encryption and other industry standard mechanisms. Once we have received your information/data, we will use strict procedures and security features to prevent unauthorized access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

• To notify you about changes to our site.

• To create anonymized data (which we may license to third parties directly).

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous transaction with you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Zenon LLC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Zenon LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at dataprivacy@zenon.ai

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. If you do not agree with any changes you should immediately stop using your account. Continued use of your account will be deemed to be acceptance of our changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dataprivacy@zenon.ai

For queries regarding EU privacy, you can reach-out to our GDPR representative Thomas Gomboc at tgomboc@zenon.ai